Ashanti Estate: +27 (0)21 001 3198

Terms & Conditions

GENERAL TERMS AND CONDITIONS

1. FURNITURE, EQUIPMENT AND DECOR

The provision of standard furniture and equipment as listed in our package specifications are inclusive in the venue hire fee.

    • Any additional items should be supplied or hired by the client at the client’s cost.
    • The venue is available for setup and use during the following times on the day of the event:
      • Breakfast Ceremony & Reception 06h00 to 15h00
      • Brunch/Lunch Event 08h00 to 17h00
      • Dinner Event 09h00 to 00h30
    • An overtime rate of R3500-00 per hour or part thereof will be charged after the cut off time. This will automatically be added to your account at the end of the Function.
    • All décor must be set up and completed 2 hours prior to the start time of the function.
    • No Fireworks will be allowed on the Ashanti Estate.
    • No live animals will be allowed on the Ashanti Estate without prior written permission.
    • Hooting is not permitted on the Ashanti Estate.
    • Candles may not be placed directly on the linen. Ashanti Events reserves the right to remove the candles if necessary in order to avoid damages.
    • Any damages to Ashanti Estate / Event’s property caused by guests or sub-contractors not employed by Ashanti Estate / Events will be charged accordingly.

2. MENU SELECTION

Our menus are interchangeable to accommodate your personal requirements.

  • Menu prices remain subject to change due to the economic factors during the course of the year.
  • We offer a children’s menu for all guests under the age of 13 years.
  • Food may not be brought onto the premises.
  • Please note that your entire guest list amount must be catered for.
  • Suppliers (DJ, Photographer, Entertainers etc.) contracted to work at the Function will be included in the total guest amount for catering purposes.
  • Should an outside caterer be used for specialised dietary requirements such as Kosher or Halaal catering for the entire function, a surcharge of R125.00 per person will apply.
  • Should your actual number of guests on the day of the function, exceed the number confirmed you will be charged the quoted menu cost plus 50% surcharge.

3. WAITER / SERVICE FEE

To ensure the guests’ relaxation and comfort during any function, waitrons are employed to attend to their every need. A service fee in accordance with our package specifications will be charged in order to provide this service.

  • The number of waiters required will be subject to the menu selected.
  • Please note waiter service commences 1 hour prior to guest/s arrival and 1 hour after final guest/s departure.

4. BAR SERVICES

We require clients to brief us regarding their requirements for the provision of a Full Bar, Wine, Malt, Soft drink Bar or a Cash Bar. Clients are welcome to set a limit on the total bar expenditure for their account. In order to maintain control of this account, we are willing to supply a regular reconciliation of the bar account during the function.

  • Bar prices are subject to change without prior notice
  • Wine orders need to be placed one month prior to a function.
  • Any changes to the bar requirements at any stage are to be done so in writing.
  • No beverages may be bought onto the property by the Customer or her/his guests for consumption on the premises.
  • Should you prefer to supply your own wine and sparkling wine a R40 handling fee per open bottle will be charged. Please note prior written consent from Ashanti Events needs to obtained.
  • A standard Barmen service fee as specified in our packages will be charged. Overtime will be billed at an additional fee and is at the discretion of Ashanti Events.
  • A standard Bar-Waiter service fee as specified in our packages will be charged. Overtime will be billed at an additional fee and is at the discretion of Ashanti Events.
  • Legislation prohibits smoking in public areas. All Rooms and all Venues are non-smoking. Guests are required by Law to smoke in designated Smoking Areas.

5. RISK/LOSS/DAMAGES

    • Please note only dried/ fresh flowers may be used as confetti. No paper confetti will be allowed.
    • While Ashanti Estate does feature emergency water tanks and a backup generator, we shall not be held liable for interruptions of services (water, electricity, sanitary services)
    • Whilst every precaution will be taken to ensure the safeguarding of your belongings. Ashanti Events will not be liable for loss or damage to the clients’ property or the clients’ suppliers property whatsoever (décor props, valuables, etc.) We recommend that all personal and valuable property be removed directly after the function.
    • Décor and props must be removed by 10h00 the day following the function for all events held Monday – Friday. For all events held on a Saturday (subject to no functions taking place on the Sunday), all items must be removed by 12h00 noon on the Monday following the event. All items not removed within 7 days of being placed in storage will be discarded. Ashanti Estate/Events does not accept liability for loss or damage of any item during this period.
    • Should the Ashanti buildings, surrounding gardens, décor or napery be damaged by the client or the clients’ suppliers during the set-up and break down operations of the function, the client shall be held responsible and will be billed accordingly.
    • The customer shall not be entitled to:
      • Paint, Affix or attach any matter to the walls of the function room
      • Drive into the walls, floor, partitions, doors of the function room any screws, nails or the like
  • Ashanti Estate/Events reserves the right to refurbish and upgrade the venues from time to time.
  • Ashanti Events reserves the right to cancel any booking forthwith and without liability on its part in the event of any damage to, or destruction of the venue by fire, industrial unrest, or any other cause beyond the control of Ashanti Estate, which shall prevent it from performing its obligations. In these circumstances every effort will be made to find an alternative venue.
  • Ashanti Events will not be held responsible for any death, loss or injury incurred at the Ashanti Estate Venue.
  • Ashanti Events does not take responsibility for any death, loss or injury to children. Children are the responsibility of their parents and or caregivers. Supervision should be organised by the client.
  • Ashanti Events will not beheld financially responsible for any death, loss or injury.

6. SAFETY AND SECURITY

  • Main Entrance Security will be provided by Ashanti Estate.
  • Ashanti Events does not take responsibility for any loss or damage to vehicles on the property.

7. RESCHEDULING OF A DATE

  • The Client must confirm all date changes in writing.
  • The rescheduling of a function is subject to venue availability.

8. CANCELLATION POLICY

  • Should a cancellation take place for whatever reason after the non-refundable booking fee has been paid, the amount paid will not be refunded.

9. PAYMENT REQUIREMENTS

  • 1st Payment
    • Bookings are secured by payment of the non-refundable booking fee of R25 000.00.
  • 2nd Payment
    • 90 days prior to the wedding, menus are confirmed and 50% of the food bill is due.
  • 3rd Payment
    • 30 days prior to the wedding, the balance of the account outstanding is due. Final numbers must be confirmed 14 days prior to event.
  • Should you book an open bar, average guest consumption will be calculated and deposit in respect of open bar account will be due 30 days prior to event. Ashanti Events Reserves the Right to cancel any event in the instance that the final account is not paid 30 days prior to the wedding date with no deposits being returned.
  • Any breakages and losses will be deducted from the refundable deposit. The refundable deposit will then be paid back to the client 10 working days after the function.

10. ACCEPTANCE OF TERMS AND CONDITIONS

  • Ashanti Events reserves the right to not continue service delivery for any client if he/she has not signed the terms & conditions in acceptance of the service delivery outline.
  • Each page is to be initialled and completed with a full signature.
  • Terms and conditions must be printed, signed and faxed/emailed together with the proof of payment to 086 773 6417/events@ashantiestate.co.za
  • Terms and conditions are subject to change and an updated copy will be placed on line. (www.ashantiestate.co.za). Clients are advised to always make sure they have an updated version of the terms and conditions.
  • The authorised representative of the Customer, by his/her signature hereto, hereby confirms that he/she is duly authorised, and that the information supplied is true and correct.
  • The Customer confirms that he/she has read and understood the general terms and conditions and hereby agrees to abide by the terms and conditions as set out in the Ashanti Events General Terms and Conditions Document as referenced above and hereby binds himself/herself in their personal capacity as surety for all monies owing, arising from this agreement.
Ashant Wedding Estate

Contact us Today!

Address: Sonstraal Road (R101), Paarl, RSA

Phone: +27 (0)21 001 3198

Email: events@ashantiestate.co.za

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